Contact
Need help with runs, billing, account access, or data/privacy requests? Reach out and our team will respond with clear next steps.
What to include in a message
If you are writing about billing or account access, include the email address on the account and a short summary of what went wrong. For product support, tell us which page or feature you were using and what you expected to happen. Clear details help us resolve issues faster.
Support scope and response expectations
We support account access issues, billing clarifications, recommendation questions, ATS and resume-tool troubleshooting, and policy-related requests. We typically reply within two business days, and urgent account access issues are prioritized when enough details are provided.
Support
Email: support@swaraai.xyz
Business & partnerships
For partnerships, sponsorships, or editorial collaborations, email partnerships@swaraai.xyz. We review proposals that are relevant to job search tools, career content, and developer-focused products.
Account and data requests
For profile updates, exports, or deletion requests, write to support@swaraai.xyz from your account email and mention the request type clearly in the subject line. This helps us verify ownership and process your request faster.
Billing issues
Include your account email, payment date, and a screenshot if possible so we can resolve issues faster.
Security and responsible disclosure
If you discover a potential security issue, please report it privately at support@swaraai.xyz with steps to reproduce and any relevant logs or screenshots. Please do not post exploit details publicly before we investigate.